Refunds on audiobooks depend on where you bought the audiobook: If you bought an e-books bundle, you’ll only be able to request a refund for the full bundle.If the e-book doesn’t work, you can request a refund at any time within 65 days of purchase.You may request a refund within 7 days of purchase, except for rentals of e-books for which all sales are final.Refund availability for single returns and books bundles If your e-book or audiobook won't load or play, try these troubleshooting steps. If you would still like a refund or you are requesting the refund for another reason, see the info below. Option 2: Ask for a refund on the Google Assistant For hardware devices: To return or get a refund for devices you bought on the Google Store, go to the Google Store refunds page.Most emails with refund decisions arrive within 15 minutes, but they can take up to 4 business days.If you don't find the order, you may have bought it on a different Google Account.If you have multiple refund requests, repeat these steps for each item you bought.Complete the form and note that you'd like a refund.
Select the option that describes your situation.For the order you want to return, click Report a problem.Click Payments & subscriptions Budget & order history.At the top right, click your Profile picture.If you bought movies, books, or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).If it’s been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play.
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